Privacy Policy
Effective Date: 4/14/2026
Notice Version: 2.0
Sparrow Counseling, LLC (“Sparrow Counseling,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, sparrowcounsel.com.
This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website and related online services. It also explains the choices you may have regarding that information.
This Privacy Policy applies to information collected through our website. It does not replace any separate notice you may receive regarding protected health information in connection with clinical services, including our HIPAA Notice of Privacy Practices, if applicable.
Data Controller Contact Information:
Sparrow Counseling, LLC
c/o Sara Dungan
1736 Oxmoor Rd, Ste 208
Birmingham, AL 35209
205-538-3978
hello@sparrowcounsel.com
Information We Collect
We may collect information in the following ways:
Information You Voluntarily Provide
We collect information you choose to provide when you:
fill out a contact form
request an appointment
subscribe to emails or newsletters
call, email, or otherwise communicate with us through the website
This information may include:
your name
email address
phone number
the contents of your message
any other information you choose to provide
Please avoid sending highly sensitive or confidential health information through general website forms or email unless we specifically request it and the method is appropriate for that purpose.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
your IP address
browser type
device type
operating system
referring website
pages viewed
dates and times of access
general website usage information
We use this information to help operate, secure, maintain, and improve our website.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand traffic patterns, and improve user experience.
Cookies may include:
Strictly necessary cookies to help the website function properly
Analytics cookies to help us understand website performance and usage
Preference cookies to remember settings or preferences
You can usually adjust your browser settings to refuse some or all cookies. Please note that disabling cookies may affect the functionality of parts of our website.
How We Use Information
We may use the information we collect to:
respond to inquiries or requests
communicate with you about services you request
schedule or process appointment requests
operate, maintain, and improve our website
monitor website performance and security
comply with legal, regulatory, or professional obligations
protect the rights, safety, and security of Sparrow Counseling, our users, and others
We do not sell your personal information for money.
Website Analytics
We may use analytics tools or similar services to better understand how visitors use our website and to improve the website’s performance, content, and functionality.
These tools may collect technical information such as IP address, browser type, pages visited, and time spent on pages. We use this information in a general way to better understand website traffic and improve the overall user experience.
Contact Forms and Communications
If you contact us through our website, by email, or through another online form, we may use the information you provide to respond to your message, answer questions, or help you take the next step in learning about or accessing services.
Please remember that standard email and general website forms may not always be the best method for sharing sensitive personal or health information.
How We Share Information
We may share information collected through the website in limited circumstances, including:
with vendors or service providers who help us operate our website or support our business
with website hosting, IT, security, scheduling, communications, or administrative service providers
when required by law, subpoena, court order, or other legal process
when necessary to protect the rights, safety, or security of Sparrow Counseling, our clients, website visitors, or others
in connection with a business transaction such as a merger, acquisition, or transfer of assets
We do not sell or rent personal information to third parties for their own marketing purposes.
Third-Party Links and Services
Our website may contain links to third-party websites or services, such as maps, social media platforms, scheduling tools, or other external resources. These third-party websites and services are not controlled by Sparrow Counseling, and we are not responsible for their privacy or security practices.
We encourage you to review the privacy policies of any third-party website or service you visit.
Email Communications
If you subscribe to receive emails from us, we may send you updates, newsletters, or other practice-related information. You may unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.
We do not sell your email address to unaffiliated third parties.
Data Retention
We retain website-related information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information collected through our website. However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 through our website. If you believe a child has submitted personal information through our website, please contact us so we can review the situation and delete the information if appropriate.
Your Choices
You may contact us to:
request access to information you submitted through the website
request that we correct information you submitted through the website
ask questions about our privacy practices
opt out of marketing emails
We may need to verify your identity before responding to certain requests.
Alabama Residents
If we experience a security breach involving personal information, we will provide notice as required by applicable law.
HIPAA and Clinical Services
This Privacy Policy applies to information collected through our website and related online services. It does not replace any separate Notice of Privacy Practices or other privacy notice that may apply to clinical services or protected health information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Your continued use of our website after changes are posted means you accept the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact:
Sparrow Counseling, LLC
1736 Oxmoor Rd, Suite 208
Birmingham, AL 35209
205-538-3978
hello@sparrowcounsel.com