Terms & Conditions

Effective Date: 4/14/2026

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. 

These Terms & Conditions govern your access to and use of the Sparrow Counseling website located at www.sparrowcounsel.com, as well as any related pages, forms, blogs, or online services owned or operated by Sparrow Counseling that link to these Terms (collectively, the “Site”).

By accessing or using this Site, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these Terms & Conditions, please do not use this Site.

1. Ownership of Site

This Site is owned and operated by:

Sparrow Counseling, LLC
c/o Sara Dungan
1736 Oxmoor Rd, Ste 208
Birmingham, AL 35209
205-538-3978
hello@sparrowcounsel.com

This Site is intended for use by individuals located in the United States.

2. Changes to These Terms

Sparrow Counseling reserves the right to modify or update these Terms & Conditions at any time, in its sole discretion. Any changes will be effective immediately upon posting to the Site unless otherwise stated.

Your continued use of the Site after revised Terms & Conditions are posted constitutes your acceptance of those changes.

3. Permitted Use

You may use this Site only for lawful, personal, and non-commercial purposes. You agree to use the Site only in a manner consistent with these Terms & Conditions and all applicable laws and regulations.

You agree not to:

  • use the Site for any unlawful purpose;

  • interfere with or disrupt the operation or security of the Site;

  • attempt to gain unauthorized access to any part of the Site, server, or systems;

  • reproduce, duplicate, copy, sell, resell, or exploit any part of the Site without prior written permission;

  • upload, transmit, or distribute malicious code, spam, or other harmful material;

  • use the Site in any manner that could damage Sparrow Counseling or other users.

Sparrow Counseling reserves the right to restrict or terminate access to the Site for any user who violates these Terms & Conditions.

4. Informational Purposes Only

The content on this Site is provided for general informational and educational purposes only. Nothing on this Site is intended to constitute legal, medical, financial, or mental health advice specific to your circumstances.

Any information provided on the Site, including blog posts, articles, resources, downloads, or descriptions of services, is not a substitute for professional advice, diagnosis, or treatment from a qualified provider.

5. No Therapist-Client Relationship

Use of this Site does not establish a therapist-client relationship between you and Sparrow Counseling or any of its clinicians.

A therapist-client relationship is formed only after appropriate intake procedures have been completed, all required consents and practice documents have been signed, and Sparrow Counseling has expressly agreed to provide professional services.

Submitting a contact form, sending an email, leaving a voicemail, downloading a resource, attending a public event, or interacting through social media does not create a therapist-client relationship.

6. No Emergency or Crisis Services

This Site is not intended for emergency or crisis communications.

Do not use this Site, contact forms, email, or social media to seek emergency assistance or urgent mental health support. If you are experiencing an emergency, are in crisis, or believe you may harm yourself or others, call 911, go to the nearest emergency room, or call or text 988 for immediate assistance.

7. Appointment Requests and Communications

Any request for information, consultation, or appointment submitted through the Site does not guarantee a response, therapist availability, or the scheduling of services.

Although Sparrow Counseling takes reasonable steps to protect communications submitted through the Site, no method of online transmission or electronic storage is completely secure. You should not submit highly sensitive, confidential, or urgent information through website forms, standard email, or social media.

8. Age Restrictions

This Site is intended for individuals who are at least 18 years of age.

By using this Site, you represent and warrant that you are at least 18 years old. If you are under 18, you may use the Site only with the involvement of a parent or legal guardian and only as permitted by applicable law.

9. Children’s Information

This Site is not directed to children under the age of 13, and Sparrow Counseling does not knowingly collect personal information online from children under 13 through this Site.

If you believe that a child under 13 has provided personal information through this Site, please contact Sparrow Counseling so that appropriate action can be taken.

10. Intellectual Property

All content on this Site, including text, graphics, logos, icons, images, downloads, documents, forms, videos, audio, layout, and design, is the property of Sparrow Counseling or its licensors and is protected by applicable intellectual property laws.

You may access, view, download, or print materials from the Site for your personal, non-commercial use only, provided that you do not modify the materials and do not remove any copyright, trademark, or other proprietary notices.

You may not reproduce, republish, distribute, display, perform, create derivative works from, transmit, sell, or otherwise exploit any Site content without prior written permission from Sparrow Counseling.

11. Downloads, Forms, and Resources

The Site may make documents, forms, handouts, worksheets, or other downloadable materials available for personal use.

Unless otherwise stated in writing, all such materials remain the property of Sparrow Counseling and are provided for personal, non-commercial use only. Downloaded materials may not be copied, shared for commercial use, altered, or republished without prior written permission.

All downloads and resources are provided “as is” and at your own risk. Sparrow Counseling makes no warranties regarding the accuracy, completeness, reliability, or fitness of such materials for any particular purpose.

12. Testimonials

Any testimonials, reviews, or endorsements appearing on this Site are individual experiences and are provided for informational purposes only. They do not constitute a guarantee, warranty, or prediction regarding the experience or outcome of any other person.

13. No Guarantees

Sparrow Counseling makes no guarantees regarding any particular result or outcome arising from use of this Site, reliance on its content, attendance at a workshop or event, download of any resource, or participation in any services.

Individual experiences and outcomes may vary.

14. Third-Party Links

This Site may contain links to third-party websites, platforms, or services for convenience or informational purposes. Sparrow Counseling does not control and is not responsible for the content, accuracy, availability, privacy practices, or terms of use of any third-party website or service.

Inclusion of any third-party link does not imply endorsement or approval by Sparrow Counseling. Your use of third-party websites or services is at your own risk.

15. Privacy

Your use of this Site is also subject to our Privacy Policy, which describes how information may be collected, used, and protected.

16. Disclaimer of Warranties

THIS SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, SPARROW COUNSELING DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND AVAILABILITY.

SPARROW COUNSELING DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SPARROW COUNSELING, ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ANY CONTENT, MATERIALS, OR SERVICES MADE AVAILABLE THROUGH IT.

TO THE FULLEST EXTENT PERMITTED BY LAW, SPARROW COUNSELING’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

NOTHING IN THESE TERMS & CONDITIONS SHALL BE CONSTRUED TO LIMIT LIABILITY TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY LAW.

18. Indemnification

You agree to defend, indemnify, and hold harmless Sparrow Counseling and its owners, employees, contractors, agents, licensors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your use of the Site;

  • your violation of these Terms & Conditions;

  • your violation of any applicable law or regulation; or

  • any information or material you submit through the Site.

19. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles.

20. Venue

Any dispute arising out of or relating to these Terms & Conditions or your use of the Site shall be brought exclusively in the state or federal courts located in Alabama, and you consent to the personal jurisdiction and venue of such courts.

21. Injunctive Relief

You acknowledge that any unauthorized use of the Site or any violation of Sparrow Counseling’s intellectual property rights may cause irreparable harm for which monetary damages may be inadequate. Accordingly, Sparrow Counseling shall be entitled to seek injunctive or other equitable relief, in addition to any other remedies available at law or in equity.

22. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any other policies or terms expressly incorporated by reference, constitute the entire agreement between you and Sparrow Counseling with respect to your use of the Site.

24. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Sparrow Counseling, LLC
1736 Oxmoor Rd, Ste 208
Birmingham, AL 35209
205-538-3978
hello@sparrowcounsel.com